![]() ![]() So they’re still on the treadmill of planned obsolescence. Like, how many people are willing and able to repair a controller when they could just buy one for $50? They might repair something more expensive, like a laptop, but it’s often not possible to upgrade the CPU (or if it is, only to the next generation), GPU, or RAM. ![]() Sure, and to get some positive press for being “environmentally responsible.” And they’ve probably realized that being able to repair things is not actually gonna impact new product sales much. Had anyone considered that they might be doing this to forestall having to a recycling system for their e-waste? Given the massive, bipartisan public support for such reform, hopefully Microsoft has genuinely realized it simply makes way more sense to be on the right side of history.įiled Under: consumers, hardware, legislation, right to repair The about face comes as a growing number of states begin seriously pursuing right to repair legislation with an eye on consumer rights, environmental waste, counterproductive DRM, and high repair costs. You can get many of the same parts also from iFixit now (with a lifetime warranty as compared to Microsoft’s one-year warranty). The company has also started doing a better job providing users with video tutorials on how to best safely repair their own hardware. The Microsoft Store now offers replacement controller boards, buttons, covers, sticks, and more for those looking to fix their own hardware. Still, Microsoft’s support was reflective of what seems to be a legitimate shift in tactics at Microsoft, in large part so the company can meet its goal of being carbon negative by 2030.Įlsewhere, Microsoft has been doing a better job ensuring that consumers have access to both service manuals and essential parts needed to independently repair the company’s hardware, ranging from its Surface tablets and laptops to Xbox game controllers. The bill didn’t pass - in part thanks to Democratic Washington State Senator Lisa Wellman, a former Apple executive (Apple’s a notorious, bull-headed bully on this subject). Last May, for example, Microsoft began urging lawmakers to support the Washington State Fair Repair Act, which would ensure that consumers and indie repair shops have the parts, tools, and documentation to repair their own gear. But in recent years the company appears to have realized that with state and federal lawmakers and regulators cracking down on this behavior, it might be smart to stop swimming upstream when it comes to “right to repair.” Many have in-app purchases and/or free trials which automatically turn into paid subscriptions (often at very high rates) after the trial ends.Microsoft has long been one of several companies that attempted to monopolize repair in a bid for profit, particularly when it has come to the company’s game consoles. Other ways to contact iTunes Store Support: If a reporting a problem request is unsuccessful you can also try: Report a Problem - "Sign In for help with iTunes purchases made in the last 90 days" Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no. If sales are final then it is Apple's decision if they want to grant a refund. If you wish a refund: Apple's terms of purchase in the USA are, "All Transactions are final" ( ), but some countries have different laws so check terms for your country at. Canceling a subscription does not automatically start a refund since the existing subscription will continue until the end. For a new subscription the sale is probably effective from when you first agree to subscribe. View, change, or cancel your subscriptions - "Your membership or subscription might renew if you don't cancel your membership or subscription more than 24 hours before your renewal date." At this stage the renewal is considered a purchase. Deleting an app does not cancel subscriptions.
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